Accessibility Statement Das Laguna

Accessibility Statement

Pletzer is committed to making the website www.daslaguna.at accessible in accordance with the applicable requirements of the Austrian Accessibility Act (BaFG), BGBl. I No. 76/2023.

This accessibility statement applies to the website www.daslaguna.at

Status of compliance with requirements

This website is currently partially compliant with the requirements for digital accessibility.

The evaluation is based in particular on the Web Content Accessibility Guidelines (WCAG) 2.2, Conformance Level AA, as well as on the requirements of the Accessibility Act applicable to the services offered.

Non-accessible content

The content listed below is not accessible for the following reasons:

1. Non-compliance with accessibility regulations

1.1. Perceivability

The following content is currently not fully accessible:

  • Individual graphical or dynamically embedded image content may still have optimization potential regarding their labeling for assistive technologies.

  • Download documents: Several PDF documents, particularly menu, beverage, wine, and allergen lists, are offered for download on the website. The full accessibility of these documents cannot currently be guaranteed for all files.

1.2. Operability

The website must be fully and clearly controllable – even without a mouse or with assistive technologies. The following problems can restrict the operability of the website:

  • Dynamic and interactive elements: The website contains contact and reservation forms, selection fields, search functions, galleries, and other dynamic components. These may have limitations when operated exclusively with a keyboard or with assistive technologies.

  • Third-party offerings: Individual functions of the website lead to external offerings and platforms. There is only limited influence on their technical implementation and accessibility.

1.3. Understandability

Content and functions must be easy to understand and predictable – regardless of cognitive impairments. The following aspects can restrict the understandability of the website:

  • Foreign language terms: On German-language pages, English-language terms and offer designations are occasionally used. These are not technically marked as a language change in all cases.

  • Forms: For individual forms, error messages and status changes may not be fully perceivable for users of assistive technologies in all cases.

1.4. Robustness

For individual dynamic components and forms, full compatibility with different browsers, end devices, and assistive technologies cannot currently be guaranteed in all cases.

This particularly affects:

  • dynamically generated forms and selection fields,

  • status and error messages,

  • sliders and galleries,

  • as well as components and content from external third-party providers.

Work on improving accessibility and resolving the mentioned limitations is ongoing.

2. Content outside the scope of application

The following content may be exempt from the legal requirements in particular:

  • File formats from office applications, for example PDF documents published before June 28, 2025,

  • recorded time-based media published before June 28, 2025,

  • Third-party content that is neither financed nor developed by the website operator and is not subject to their control,

  • Content from websites or mobile applications that are considered archives and have not been updated or revised after June 28, 2025.

Creation of this accessibility statement

This statement was created on 05.10.2026 and last updated on 05.10.2026.

The website was evaluated by an external audit.

Feedback and contact information

If you notice any barriers on this website, please contact us:

Email: restaurant.laguna@seeparkhotel.at

Phone: +43 463 20 44 99 763

Postal address: Universitätsstraße 104, 9020 Klagenfurt, Austria

Subject: "Report of a barrier on the www.daslaguna.at”

We endeavor to answer your inquiry within seven working days.

Notes and legal enforcement

If you encounter barriers on this website, we first ask you to inform us using the contact details provided above. We endeavor to examine reported barriers and resolve them if possible.

Information on possible violations of the requirements of the Accessibility Act can be directed to the competent market surveillance authority:

Digital Accessibility Market Surveillance Authority
Social Ministry Service – Upper Austria Regional Office
Gruberstraße 63
4021 Linz

Email: marktueberwachung-bafg@sozialministeriumservice.gv.at

Further information and a contact form for whistleblowers can be found on the website of the Social Ministry Service.